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How mandalatotojp site Handles Your Privacy

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay transaction dataAccount access & session securityData retention policyYour right to request changesIndonesia-region coverage
mandalatotojp site How mandalatotojp site Handles Your Privacy
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How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We never store your DANA, OVO, or GoPay PIN — only the transaction reference your wallet provider returns.

Cookie Controls

We use session cookies to keep your account active on mobile and desktop. You can remove these through your browser or device settings at any time without losing your account data.

Data Retention

Active account data is kept for as long as your account remains open. After closure, we retain records only for the period required under applicable rules, then delete them.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Contact us via live chat or email and we will process your request promptly.

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How to Reach Us About Your Data

Live Chat Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data and privacy questions.
Email Support Send a written request to our support email for data access, correction, or deletion queries. We aim to respond within one business day.
Account Help Centre Visit the Help Centre inside your account for step-by-step guidance on updating your personal details, wallet information, and privacy settings.

Your Privacy Questions Answered

Here are the questions we hear most often about how your data is handled on mandalatotojp site. If your question is not covered here, our support team is available around the clock through live chat.

We collect your registration details, login history, and payment records linked to your DANA, OVO, or GoPay wallet. We collect only what is needed to run your account and process transactions.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, and GoPay to complete your transactions. No data is passed to advertisers.

Your data is kept for as long as your account is active. After you close your account, we retain records only for the period required under applicable rules, then delete them securely.

Yes. Contact us via live chat or email with your request. We will confirm your identity and process your data access, correction, or deletion request as quickly as possible.

We use SSL encryption on all transactions. Your wallet PIN is never stored on our side — only the transaction reference returned by your payment provider is recorded in your account history.

We use session cookies to keep you logged in and remember your payment preferences on mobile and desktop. You can clear or block cookies through your device or browser settings at any time.